Shipping and Returns
Shipping your Purchase
Packages are generally sent within 2 days of receipt of payment and are shipped via TNT or FEDEX, with tracking. we will provide you with a link to track your package online.
Shipping costs include handling and packaging charges and postage. No management costs, while transport costs vary depending on the total weight/volume of the shipment. We advise you to group your items in one order. It is not possible for us to group two separate orders placed separately, so shipping costs will be charged for each one. Your package will be sent at your own risk, but special care is taken in case of fragile items.
Rules on RETURNS and REFUNDS
We make a full refund (including shipping costs) within 14 days of receipt of goods only if the product is defective or accidentally damaged.
Excluded is the right of withdrawal for the supply of sealed goods that, for safety or health reasons, do not lend themselves to their return after opening, as provided by Article 59 of the Consumer Code